FAQ - Frequently Asked Questions
Welcome to the Magic Munch FAQ Section :)
At Magic Munch, we're committed to providing you with exceptional products and outstanding customer service. Our FAQ section is designed to address common questions and inquiries you may have about our products, services, and policies. Whether you're curious about our premium mushroom blends, our shipping process, or our commitment to safety and quality, you'll find the answers you need right here. If you can't find the information you're looking for, feel free to reach out to our dedicated customer support team for assistance. Thank you for choosing Magic Munch!
Product Questions
Where is Magic Munch produced?
Magic Munch is proudly produced in the USA, with California serving as our home base. Our fulfillment centers, where most of our supplements and health-driven products originate, are located in Denver, CO. The origin of each product is clearly listed under its description. In 2025, Denver, CO will serve as the home base for Magic Munch.
What is the shelf life?
The shelf life of our products varies depending on the specific item, but generally ranges from 6 months to 1 year. Store all products in a cool dark place (at 60-68°F/14°- 20°C). Current shelf life testing is being conducted in a lab to provide a certified product. We should have results by summer of 2025.
Where do you source your mushrooms?
Our magic mushrooms are sourced from the beautiful grounds of Northern California, all safely harvested by us. We currently don't distribute these. The plan is to do so in the state of Colorado in 2025. For all other products, the origin is clearly listed under their respective product descriptions.
What Magic Munch products contain Psilocybin?
Currently, no products offered on the website contain psilocybin. We have done extensive research & development to be able to provide safe, precisely measured, and highly flavorful psilocybin chocolate products to you. Currently, our website does not offer said products due to Shopify policy and due to state legislations. In 2025, Magic Munch plans to sell psilocybin products in Colorado and we hope to expand to different states, as legislation allows.
What about your Magic Munch coffee and supplements?
Our cognitive enhancing supplements all contain natural herbs and brain supporting mushrooms that do not contain psilocybin. This also counts for our coffee. These are all safe for consumption by any individual. Please consult your doctor before adding to your daily wellness practices. All descriptions of product benefits are clearly listed under their respective product descriptions.
How often should I consume Magic Munch products?
For health supplement products, clear instructions regarding dosage and frequency are provided, typically suggesting as a daily dose. However, we always advise consulting with your doctor before incorporating any supplement into your daily routine.
Are Magic Munch products gluten-free?
Yes, all of our products are 100% gluten-free.
What kind of chocolate do you use for Magic Munch bars/truffles?
We are super proud of the chocolate we have sourced for our bars and truffles. We proudly use a premium Venezuelan 72% dark chocolate, that is gluten free, and fully vegan (no traces of milk solids). We believe we have the best chocolate with the best taste in the market. Our chef founders have gone to great lengths to source and use this chocolate for our bars and truffles.
Shipping and Delivery Inquiries
Where do you ship?
We ship nationwide within the US.
How do you ship your packages?
Our packages are shipped discreetly through our fulfillment centers in Denver or California.
How do I change or cancel my order?
To change or cancel your order, simply log in to your account and cancel the order within 24 hours of placing it. All cancel orders are done via your account. For further assistance, please email us at magiic.munch@gmail.com.
How can I pay?
We accept most forms of payment, including most major credit card companies. We do not accept cash or PayPal payments.
What is your return policy?
Due to the nature of our products, we do not accept returns. We apologize in advance for any inconvenience.
Do you offer discounts on bulk purchases?
At this time, we do not offer discounts on bulk purchases.
Do you offer free shipping?
We offer free shipping on orders $100 or more for our chocolates and might offer some special promotions on free shipping for the supplements. Our average shipping cost is $10. Be sure to check our website or subscribe to our newsletter for updates on promotions and discounts.
Why does my order have a shipping fee?
Shipping fees are applied to cover the costs associated with packaging, handling, and shipping your order to ensure it arrives safely and securely.
Legalities
All Magic Munch supplements are made from fully legal and non-psychedelic mushrooms; the mushrooms used in our supplements are safe to consume daily, aimed to support memory and brain health.
To understand the legal status and complexities surrounding psilocybin, often called magic mushrooms, it's useful to compare it to the legalization journey of Cannabis. While approximately 20 states have legalized Cannabis, it remains a Schedule I substance at the federal level.
Psilocybin's progress mirrors that of Cannabis but is a few years behind. Colorado, the pioneering state for Cannabis, was also the first to decriminalize psilocybin. This move has been followed by Washington DC, Oregon (where psilocybin is legal for medical use), Seattle, Detroit, Oakland, Santa Cruz, and several other cities.
Several states, including California, Washington, Arizona, and Massachusetts, are considering proposals for decriminalization and legalization, aiming for changes in the near future. Despite these advancements, psilocybin, like Cannabis, is still classified as a Schedule I substance federally.
Magic Munch operates in an area where psilocybin is decriminalized and in 2025 the business will operate based solely out of Colorado, where psilocybe products will be legal to produce, distribute, and sell. Magic Munch emphasize that customers should be aware of and comply with their local and state laws, as all sales are ultimately the customer's responsibility.
Contact Information
We're here to assist. Reach out anytime.
magiic.munch@gmail.com |