Got Questions? We've Got Answers.

Section 1: Shipping & Orders

Where do you ship?

We ship to all 50 states within the United States. International shipping is not currently available.

How do you ship your packages?

All orders are fulfilled and shipped from Denver, Colorado via standard carrier services (USPS, UPS, or FedEx depending on your location). You'll receive a tracking number by email once your order ships.

How do I change or cancel my order?

Orders can be cancelled within 24 hours of placement. Log in to your account to cancel, or email us at info@magiicmunch.com and we'll take care of it.

Do you offer free shipping?

Yes, free shipping on all orders over $75. Orders under $75 have a flat $10 shipping fee.

Why is there a shipping fee on my order?

The $10 flat fee covers packaging, handling, and carrier costs to make sure your order arrives safely.

Section 2: Returns & Refunds

Do you accept returns?

Due to the nature of supplement products, we're unable to accept returns. However, first-time customers who are unsatisfied can request a refund within 10 days of delivery, no hoops, no hassle. Email us at info@magiicmunch.com and we'll sort it out.

How do I request a refund?

Email us at info@magiicmunch.com within 10 days of receiving your order. Include your order number and a brief note on why it didn't work for you. After 10 days, all sales are final. No exceptions.

Section 3: Products & Ingredients

Are your mushrooms legal?

Yes, completely. All Magic Munch supplements use functional, non-psychoactive mushrooms — Lion's Mane, Turkey Tail, Chaga, and adaptogenic herbs. None of our products contain controlled substances of any kind.

Are your products third-party lab tested?

Yes. Every batch is tested by an independent lab for purity, potency, and safety before it ships. Certificates of Analysis (COA) are available on each product page.

Can I take Magic Munch products with my current medications?

We recommend consulting your healthcare provider before adding any supplement to your routine, especially if you're taking prescription medications. Our products are not intended to diagnose, treat, cure, or prevent any disease.

How long before I feel results?

Most customers notice improved focus and steadier energy within 2–4 weeks of consistent daily use. Adaptogens like Ashwagandha typically take 3–4 weeks to build in the system. Consistency and overall lifestyle change is key.

What makes Magic Munch different from other supplement brands?

Three things: pure fruiting body mushrooms (not mycelium or extracts), precise chef-formulated dosing, and third-party lab testing on every batch — all priced under $30.

Section 4: Payments

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, Amex, Discover), Apple Pay, Google Pay, Chase Pay, Shop Pay, and Klarna for buy-now-pay-later.

Section 5: Contact

We're a small team and we read every message. We're here to assist. Reach out anytime.
info@magiicmunch.com

Feedback

We value your input!

Your feedback helps us improve our products and services to better meet your needs. Whether you have suggestions for how we can enhance your experience or would like to share your thoughts on our products, we'd love to hear from you. Please take a moment to provide your feedback below. Thank you for being a valued member of the Magic Munch community! 

Contact us at info@magiicmunch.com

FAQ (quick answers)

Find the most frequently asked questions about our products.
  • Most people notice steadier energy and clearer focus within 7 days of daily use. Effects are subtle at first and build over time.

  • Magic Munch tastes like smooth, medium-roast coffee—without an earthy mushroom flavor. Coffee-forward, balanced, no jitters.

  • Yes—Magic Munch contains caffeine because it's real coffee. Designed for smoother energy with less spike and crash.

  • Magic Munch is chef-formulated and batch-tested, with a focus on taste and daily focus support. Our mushroom dose actually works.

  • Yes—first-time customers can request a refund within 10 days if not satisfied. After 10 days, sales are final.

  • Yes—designed for daily use and lab-tested for quality. Follow label directions.

  • People who want natural, coffee-based energy and better focus—without jitters. Students, professionals, busy parents.

  • Brew like regular coffee: drip, pour-over, or French press. Use 1–2 tbsp per 240–250g water (1:15 ratio).

  • Yes, 100% vegan and gluten-free, with no artificial additives.

  • The shelf life of our products varies depending on the specific item, but generally ranges from 3 months to 6 months. Store all products in a cool dark place (at60-68°F/14°- 20°C). Current shelf life testing is being conducted in a lab to provide a certified product. We should have results by end of 2026.